
AI in Customer Support: Chatbots vs Humans
Have you ever waited on a phone line to be called to speak with a customer care agent, only to wait for the next 45 minutes in the queue? Frustrating,
What if your junior legal staff could practice live consultations without ever having to communicate with a real client? There […]
Have you ever waited on a phone line to be called to speak with a customer care agent, only to wait for the next 45 minutes in the queue? Frustrating,
Consider the following case: A prospective customer comes to the Web site of your law firm at midnight with an emergency query. They do not walk away feeling disappointed, they
“Why isn’t our law firm attracting more leads of the kind it wants amid marketing expenses worth thousands?” If you have ever posed this question, you are by no means
“What is the sense of continuously being asked the same questions?” Here is the question that you have likely asked yourself if you are a busy lawyer or firm manager.
“Objection, Your Honor!” Then came the typical dramatic cries from lawyers: priceless and dramatic, enough to be the turning point in any court drama. However, the objection was no easy
Does your voice crack under pressure in mock trial situations? You’re not alone. Even some of the brightest law students who know statutes off the top of their heads at
Share: Facebook Twitter Youtube Table of Contents “I understood the law well, yet as soon as I started the mock trial interview, my mind went blank, my hands started vibrating,
Have you ever wondered why some people who apply to law school are chosen quickly, while others are ignored, despite similar grades, test results, and activities? Typically, the most important
Share: Facebook Twitter Youtube Table of Contents Is ChatGPT Able to Summarize Legal Cases Professionally? Think about receiving 200 pages of papers to study while waiting for your lunch break.
What would you think if you had a world-class AI chatbot working for you, 24/7, always able to manage everything from customer service through task automation to just doing what
Do you feel that your law firm sometimes seems like it is working, but making no progress? The inbox is overflowing; clients want answers yesterday, and the staff-juggling calls, documents,
Share: Facebook Twitter Youtube Table of Contents Could a robot replace me? Many paralegals are asking themselves if AI will play a bigger role as it continues to improve and